Shipping policy

At Feather Touch, each order is carefully prepared and shipped with attention to detail.

Orders are typically processed within 1–2 business days. Once shipped, delivery within the United States usually takes 3–7 business days, depending on your location.

You will receive a tracking number once your order has been shipped so you can follow its journey.

Please note:
• Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control
• We are not responsible for delays caused by shipping carriers or customs
• Please make sure your shipping address is correct at checkout, as we are unable to make changes once the order has been processed
• We are not responsible for orders shipped to incorrect addresses provided by the customer
• If your package is marked as delivered but not received, please contact your local carrier first. While we are not responsible for lost or stolen packages, we will do our best to assist you

If you have any questions about your order, feel free to contact us — we are always happy to help 🤍