Refund policy

At Feather Touch, each piece is carefully selected and prepared with attention to detail.

All sales are final and we do not accept returns, refunds, or exchanges.
These terms apply to all products and orders.

By placing an order, you agree to this policy.

If your order arrives damaged, defective, or not functioning properly, please contact us within 48 hours of delivery with clear photos. We will review your request and offer a replacement, store credit, or another appropriate solution at our discretion.

Refunds are issued only at our discretion.

Please note:
• Slight variations in colors, items, or packaging may occur
• Items are not eligible for refunds based on personal preference or change of mind

If you have any questions before placing your order, feel free to contact us — we’re always happy to assist you 🤍